Last updated: 3 August 2025
Welcome to HarbourShopping.com.au. These Terms and Conditions govern your use of our website and your transactions with Harbour Shopping, operated by Zpark Pty Ltd (ABN 86 688 518 069). By using this website, you agree to these terms. If you do not agree, please do not use the site.

1. General
This website is operated by Harbour Shopping. Throughout the site, the terms “we”, “us” and “our” refer to Harbour Shopping. We reserve the right to update, modify or replace any part of these Terms at any time by posting changes on the site.

2. Eligibility
By placing an order, you confirm that you are at least 18 years old or have the permission of a parent or guardian. Certain products may be age-restricted, and it is the customer’s responsibility to comply with any purchase eligibility listed on product pages.

3. Payment
We accept the following payment methods:
Visa and Mastercard

PayPal

Stripe

All payments are processed securely. We do not store your credit card details.

4. Shipping and Delivery
We currently ship only within Australia. Standard delivery is typically completed within 14 business days of dispatch. Delivery time may vary based on location, courier service, and external conditions. Shipping fees, if applicable, are calculated at checkout.

5. Returns and Refunds
We accept returns under the following conditions:
You must contact us within 7 days of receiving your order to initiate the return process.

Change of mind returns are not accepted.

Returned items must be unused, in original condition and packaging.

Return shipping costs are the customer’s responsibility.

If the returned item is approved after inspection, we will process a refund within 5 business days.

Refunds may take up to 10 business days to appear in your account depending on your bank.

You may choose to receive a store credit instead of a refund upon request.

Returns must be sent to the address provided by our support team during the return initiation process.

6. Cancellations
Orders cannot be cancelled once payment has been made. Please review your order carefully before confirming purchase.

7. Warranties and Guarantees
We do not offer warranties or guarantees on products unless:
Specifically stated on the product page, or

A warranty card is physically included with the product at delivery.

If no such details are provided, the product is sold as is.

8. Account Creation and Security
Customers may create an account on our website to track orders and manage preferences. It is your responsibility to maintain the confidentiality of your login credentials. Harbour Shopping is not liable for unauthorised access caused by your negligence.

9. Intellectual Property
All content on this website—including text, images, graphics, logos, and branding—is the property of Harbour Shopping or its content suppliers and is protected by copyright laws. You may not copy, reproduce, or distribute any content without our written permission.

10. Limitation of Liability
To the fullest extent permitted by law, Harbour Shopping and Zpark Pty Ltd disclaim all liability for any direct, indirect, incidental, or consequential damages arising from your use of the site, products, or services.

11. Governing Law
These terms are governed by and construed in accordance with the laws of South Australia and the Commonwealth of Australia.

12. Contact Us
For any questions or support, please contact us at:
📧 [email protected]

 

Harbour Shopping Team